Technology

FirstCall Help Desk

Email »

• Outlook Web Access
• Email Setup & Guides
• Shared & Generic Mailbox Requests
• Proofpoint
• Password Rules & Guide

Purchasing »

• County Computer Purchasing Program (CCPP) for Extension County offices
• Computer Workstation Purchasing Program (CWPP) for all other AgriLife entities
• Are you receiving a new computer?  Get tips on how to prep for swapping out your old computer with the new one!

Single Sign-on »

Syncplicity »

• Syncplicity Web Access Link
• Initial Self Signup Link
• View more File Store Options »

Web Conferencing »

• Skype for Business (previously Lync)
• Webex

Website Project Request »

• Request a New Website
• Move an Old Site to AgriLife’s WordPress CMS
• Website Bug Fix or Update Request

Quick-to-market Video Production & The iPad Video Kit »

Quick Links & Self-Service »

• Self-Service Password Management
• Report Email Spam
• Requesting & Disconnecting IT Services (Email, Network Folder Access, etc.)
• Outlook Web Access (OWA)
• Sophos & Anti-Virus Information
• Security Tools & Best Practices
• FirstCall FAQ
• Who do I contact?
• AgriLife Conference Services

WebEx »

• Create a New Account
• Instructions & Guides

Wi-Fi Access »

• Regional Center Wireless Network Services
• TAMU Campus Wireless Access
• AgriLife and TAMU Campus VPN Information

Resources